FAQ

đŸ“Ļ Orders & Tracking

1. How do I place an order? Simply browse our collection, select your desired items, and click Add to Cart. Once you’re ready, head to the checkout page, provide your shipping details, and choose your preferred payment method.

2. Can I modify or cancel my order after placing it? To ensure fast delivery, we process orders quickly. You can modify or cancel your order within 2 hours of placement by contacting our support team. Once an order has been dispatched, it cannot be canceled.

3. How can I track my package? As soon as your order leaves our warehouse, we will send you a confirmation email containing a tracking number and a link to our carrier’s website.

đŸ’ŗ Payments & Security

4. What payment methods do you accept? We accept a variety of secure payment options, including:

  • Major Credit/Debit Cards (Visa, Mastercard, American Express)
  • Mobile Wallets (bkash, Nagad, etc., depending on region)
  • Cash on Delivery (available for select locations)

5. Is my personal information secure? Absolutely. Nityabazar.top uses SSL encryption to protect your data. we do not store your full credit card information on our servers.

🚚 Shipping & Delivery

6. How long does delivery take?

  • Inside the City: 2–3 business days.
  • Outside the City: 5–7 business days.
  • Please note that delivery times may vary during holidays or extreme weather.

7. What are the shipping charges? Shipping costs are calculated based on your location and the weight of your order. You can view the exact shipping fee at the checkout page before completing your purchase.

🔄 Returns & Refunds

8. What is your return policy? We offer a 7-day return policy for most items. To be eligible, the product must be unused, in its original packaging, and with all tags intact. Some items (like innerwear or personal care products) are non-returnable for hygiene reasons.

9. How do I initiate a return? Please email us at support@nityabazar.top with your order number and the reason for the return. Our team will guide you through the process.

10. When will I receive my refund? Once we receive and inspect your returned item, your refund will be processed within 5–10 business days via your original payment method.

📞 Contact Us

Still have questions? Our customer support team is here to help!

  • Email: support@nityabazar.top
  • Live Chat: Available on our website from 9:00 AM to 9:00 PM.
Shopping Cart